Frequently Asked Questions

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1. What is a receiving and warehousing company for interior designers?

A receiving and warehousing company accepts furniture and decor deliveries on behalf of interior designers, inspects items upon arrival, documents condition with photos, stores inventory in a secure facility, and holds everything until it is ready for delivery or installation.

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2. Why should interior designers use a receiving warehouse?

Using a receiving warehouse allows designers to avoid shipping items directly to a client’s home or jobsite, reduces the risk of damage, keeps projects organized, and saves time managing multiple deliveries from different vendors.

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3. What types of items do you receive and store?

We receive furniture, lighting, rugs, art, mirrors, accessories, and decor from trade vendors. Each item is inspected, photographed, and stored until it is ready for delivery or install.

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4. Do you inspect items and document damage?

Yes. All items are inspected upon arrival and photographed to document condition. Any visible damage or issues are noted and uploaded to the client portal for easy reference.

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5. Do you coordinate damaged item returns with vendors?

Yes. If an item arrives damaged, we coordinate with the designer and the vendor on return or replacement logistics, helping streamline communication and keep projects moving forward.

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6. How does the client portal work?

Our client portal provides real-time access to inventory details, photos, delivery statuses, and notes. Designers can log in at any time to track items and manage projects in one organized place.

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7. Do you offer climate-controlled storage?

Yes. Our warehouse is climate-controlled to help protect furniture, finishes, and materials while items are in storage.

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8. How long can items stay in storage?

Items can remain in storage for as long as needed. Storage timelines are flexible and designed to align with project schedules and installation timelines.

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9. How does your pricing work?

We offer simple, flat-fee pricing with no long-term contracts. This makes costs predictable and easy to manage, without complicated rate structures or hidden fees.

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10. Who do you serve and how do we get started?

We serve interior designers throughout Mesa, Phoenix, and the East Valley. Getting started is easy—contact us to set up your account, receive delivery instructions, and gain access to the client portal before your first shipment arrives.